Contact Us
Call Trusted Heating & Air Conditioning any hour and a real person answers. Or send the form and we’ll call you back. Same-day service across McKinney, Plano, and the rest of Collin County.
- Open 24 hours, 7 days. No answering service runarounds
- Same-day service. Repair, maintenance, and replacement calls
- Licensed and insured. TDLR contractor TACLA152199C, active
- Upfront pricing. You approve the exact price before work starts
Request service online
What happens when you call
Tell us what the system’s doing, and we’ll tell you what’s safe to check before anyone drives out. If it needs a tech, you’ll get a time window and we’ll keep you posted until the truck’s in your driveway. You approve the exact price before any work starts, and if it’s cheaper to wait, we’ll say so.
Comparing two bids?
Send the complete outdoor, indoor, furnace, and control model numbers from both proposals through the form, and we’ll tell you what the records actually show. Redact your name, address, and account details from anything you paste. Our verified guide to who makes each HVAC brand explains how we read those model numbers.
Where we work
We’re based in McKinney and cover all of Collin County plus Plano: Allen, Frisco, Prosper, Celina, Wylie, Murphy, Princeton, Anna, Melissa, Fairview, Farmersville, Lucas, and Parker. If you’re in the county and don’t see your town, call anyway. We’ll either come out or point you to someone who will.
When to call instead of typing
If you smell gas, see smoke, or someone in the house is struggling in the heat, don’t use the form. Call. The phone is answered around the clock, and heat emergencies get moved to the front of the line.